- managing virtual teams
- cross-cultural employee engagement
- managing innovation in a cross-cultural setting
- collaboration with peers from multiple countries
- applying ethical standards in multiple countries
- multi-country supply chain management.
“Constantly reflect our thinking with different cultural expectations in mind. Do not think that "I am right.””“The personal experiences/examples given were very useful and insightful.”“Much more enhanced sensitivity towards colleagues overseas.”“Interaction with overseas counterparts, more cultural sensitivity.”
Prior to attending the one‐day workshop in countries like Singapore, London, USA, Korea, but to name a few, all participants completed the Culture in the Workplace Questionnaire™ (CWQ) developed by ITAP International. When results of the CWQ reports were debriefed in the workshops, participants were able to understand how their own cultural preferences impacted others.
The workshop addressed the challenges of working in cross‐cultural teams, building awareness, understanding different cultural preferences, moving participants beyond their biases to leverage cross‐culture as an asset and turning their cultural orientations into a business advantage. The customized workshop also helped the bank surface the key issues faced by participants in their culturally diversified working environment.
The breakthrough within the workshops was that cultural differences were reconciled, with a healthy respect being gained for one another. The forward momentum has resulted in improved collaboration, trust and maximizing performance within the organization.